If your product or any part is damaged, please report to us. If the product has any issues, please send photos. If the problem was caused by us,  we will take care of it.

If your sex doll has any defects when receiving it and has not been used in any way, we can arrange the doll been returned as long as you notify us within 24 hours of receiving your doll

About the after-sales，We promise that when you break within 7 days after receiving the doll, if the doll is normal used, after we evaluate and verify the degree of damage, we will make corresponding compensation

We believe all our products are of high quality,Please be aware that some areas lose their color over time, it is not damage. Customers should be aware of this when requesting multiple color changes.