INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

The appearance and size parameters of the doll you receive are consistent with the product shown in the picture. The doll's makeup is artificially spray-painted, which may be slightly different from the picture, but the similarity is 90%.

Where can I view my sales receipt?

The sales invoice will be sent to your PAYPAL account or email.

How can I return an item?

If you receive the goods and find serious damage after opening the package, you need to take pictures or video to communicate with us for confirmation as soon as possible. We will coordinate with you to compensate according to the damage, and the product does not need to be returned.

Will you restock items indicated as “out of stock?”

Out-of-stock products will be replenished immediately.

Where can I ship my order?

You can send your order to our official email by email.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS